SOFTINO

Directdial is a PBX, or Private Branch Exchange

This refers to the enterprise phone system that handles inbound and outbound calls, both internally and externally for an organization. Traditionally, PBX systems function on copper phone lines.

The PSTN, or Public Switched Telephone Network, is the worldwide telephone line system accessed by the public. Unlike PSTN phone systems, PBX systems are private and primarily used as business phone systems.

How does a PBX work?

Traditional PBX telephone systems work by utilizing physical, on-premises copper landlines and a PBX box through which users share a given number of phone numbers and lines. There are several iterations of the PBX system now, from the original analog to the top-of-the-line hybrid and cloud-based systems that utilize VoIP.

Directdial is built on Twilio technology, which allows for the routing of “shared telephone numbers” to add many dedicated phone lines as there are area codes is the United States.

Our plan is to grow Directdial into a full feature IVR and CRM, Lead Management System.

Our Exciting feature And Service

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We Built Directdial on a Hosted PBX

01

Cost Saving

As the original self-service tool, IVR technology has long been a cost savings mechanism.

02

Targeting

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03

Result

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